An AI agent
that owns
your inbox.
Answers calls, replies to messages, takes action across every channel — 24/7. And the moment a human touch is needed, it routes the conversation with full context to the right teammate.
One agent across
every conversation surface.
Voice calls, chat messages, emails, social DMs, and marketplace buyer chats — the same agent picks up, responds, and resolves. With one shared memory across all of them.
Watch the agent
work in real time.
Every conversation the agent handles is visible, auditable, and editable. See its reasoning, the tools it called, and jump in any time.
Grounded in your
single source of truth.
The agent only answers from what you've given it — your docs, your help center, your past conversations. Every reply cites its sources, every claim is auditable.
Autonomous, but
never alone.
The agent knows when to step back. Configure exactly when and why a human takes over — by topic, value, sentiment, customer tier, or any custom rule.
High-value action
Refunds, cancellations or upgrades above your defined threshold.
Low confidence
Below 70% confidence on the answer or missing knowledge.
Negative sentiment
Frustration, anger or churn signals detected in the conversation.
Compliance topic
Legal, medical, or regulated subjects flagged by your policies.
VIP customer
Tier-1 accounts or named contacts always reach a human.
Manual takeover
Any teammate can jump in mid-conversation with one click.
Five steps from
message to resolution.
Pick up.
A call rings, a DM lands, an email arrives. The agent answers within 100ms across every channel.
Understand.
Classifies intent, sentiment and urgency. Pulls customer context from your CRM and inbox history.
Act.
Calls the right tool — refund, reship, update, schedule — with full audit trail and policy guardrails.
Resolve.
Sends a grounded, on-brand reply. Closes the loop and captures CSAT automatically.
Handoff.
When a trigger fires, the agent routes to the right teammate with the entire conversation context.
An agent that
earns its seat.
Measured weekly. Improving every day. Your team stays focused on the conversations that actually need a human.
Deploy your agent.
Reclaim your inbox.
Connect a channel, point the agent at your docs, define your handoff rules. Live in under 10 minutes — no prompt engineering required.