One inbox for
every conversation.
Bring WhatsApp, Instagram, Telegram, Email, SMS and every other touchpoint into a single, AI-augmented workspace. Reply faster, route smarter, never miss a message.
Connect every channel
your customers use.
Messaging apps, direct lines, and marketplace buyer chats — all into one shared inbox. Plug in once, reply from a single place.
Triage at the speed
of your team.
Folders, filters, smart views, assignments, internal notes and AI drafts — everything you need to clear the queue without context switching.
Built for teams that
live in the inbox.
Smart routing.
Automatically assign conversations to the right team or agent based on channel, language, sentiment or custom rules.
AI co-pilot.
Glucy drafts replies, summarises long threads and suggests next actions trained on your knowledge base.
Internal notes.
Mention teammates, leave context and collaborate without ever leaving the customer thread.
Macros & templates.
Build reusable replies with variables and conditionals. Send approved WhatsApp templates in one click.
Auto-translate.
Reply to customers in any language. Inbound messages and outbound drafts translate in real-time.
SLA & escalation.
Track first response, resolution time and breaches per channel. Escalate automatically when SLAs slip.
Every channel,
measurably better.
Teams who run on Gluvax cut response times, reclaim hours of context-switching and turn support into a real growth channel.
Stop juggling tabs.
Start replying.
Connect your first channel in under two minutes. No credit card, no downgrade traps, cancel anytime.